Ibase Social Balance Sheet + Nbct-15

ibase social balance sheet + nbct-15

1 – CALCULATION BASE	2009 – R$ thousand	2008 – R$ thousand
Net Revenues (NR)	1,427,608	1,127,566
Operational Result (OR)	769,986	356,058
Gross Payroll (GPR)	83,716	69,346
Total Value Added (TVA)	1,287,794	732,824

2 – INTERNAL SOCIAL INDICATORS	R$ thousand	% GPR	% NR	% VAT	R$ thousand	% GPR	% NR	% VAT
Meals	7,404	8.84	0.52	0.57	6,107	8.81	0.54	0.83
Mandatory social charges	23,140	27.64	1.62	1.80	16,410	23.66	1.46	2.24
Supplementary retirement	1,046	1.25	0.07	0.08	847	1.22	0.08	0.12
Health	6,080	7.26	0.43	0.47	11,076	15.97	0.98	1.51
Education	91	0.11	0.00	0.00	174	0.25	0.02	0.02
Culture	894	1.07	0.06	0.07	640	0.92	0.06	0.09
Professional training and development	1,105	1.32	0.08	0.09	1,379	1.99	0.12	0.19
Professional training and development	68	0.08	0.00	0.00	45	0.06	0.00	0.00
Sports	17	0.02	0.00	0.00	0	0.00	0.00	0.00
Profit-sharing	8,724	10.42	0.61	0.68	6,964	10.04	0.62	0.95
Transportation	5,856	7.00	0.41	0.45	1,341	1.93	0.12	0.18
Total – internal social indicators	54,425	65.01	3,81	4.23	44,983	64.87	3.99	6.14

3 – EXTERNAL SOCIAL INDICATORS	R$ thousand	% OR	% NR	% VAT	R$ thousand	% OR	% NR	% VAT
Education	1,909	0.25	0.13	0.15	1,239	0.35	0.11	0.17
Culture	137	0.02	0.01	0.01	212	0.06	0.02	0.03
Health and sanitation	166	0.02	0.01	0.01	200	0.06	0.02	0.03
Sports	723	0.09	0.05	0.06	559	0.16	0.05	0.08
Fight against hunger and food insecurity	14	0.00	0.00	0.00	-	-	-	-
Total contribution to society	2,949	0.38	0.21	0.23	2,210	0.62	0.20	0.30
Total – external social indicators	2,949	0.38	0.21	0.23	2,210	0.62	0.20	0.30

4 – ENVIRONMENTAL INDICATORS	R$ thousand	% OR	% NR	% VAT	R$ thousand	% OR	% NR	% VAT
4.1 – Investment related to company production/operation
Liabilities and environmental contingencies	100	0.01	0.00	0.00	120	0.03	0.01	0.02
Technological and industrial development program	1,301	0.17	0.09	0.10	732	0.21	0.06	0.10
Energy conservation	0	0.00	0.00	0.00	12	0.00	0.00	0.00
Environmental education	390	0.05	0.03	0.03	435	0.12	0.04	0.06
Total investment related to company production/operation	1,791	0.23	0.13	0.14	1,299	0.36	0.12	0.18
4.2 – Investment in external programs and/or projects
Environmental education projects in communities	153	0.02	0.01	0.01	1,279	0.36	0.11	0.17
Preservation and/or restoration of degraded areas	100	0.01	0.00	0.00	120	0.03	0.01	0.02
Total investment in external programs and/or projects	253	0.03	0.02	0.02	1,399	0.39	0.12	0.19
Total environmental investment (4.1 + 4.2)	2,044	0.27	0.14	0.16	2,698	0.76	0.24	0.37

DISTRIBUTION OF ENVIRONMENTAL INVESTMENT	R$ thousand	% TOTAL	R$ thousand	% TOTAL

Total investment in environmental prevention activities	1,214	59.39	1,726	63.97
Total investment in environmental maintenance activities	730	35.71	852	31.58
Total investment in environmental compensation activities	100	4.89	120	4.45
Number of administrative and judicial proceedings against the Company:	0		169
Total fines and indemnifications judicially or administratively determined for environmental matters:	0		2500
With regard to the establishment of annual goals to minimize waste and general consumption in production/operations to increase effectiveness in the use of natural resources, the Company:	( ) Does not have goals ( ) Meets from 0 a 50% (X) Meets from 51 to 75% ( ) Meets 76 to 100%		( ) Does not have goals ( ) Meets from 0 a 50% (X) Meets from 51 to 75% ( ) Meets 76 to 100%

5 – STAFF INDICATORS	2010 In Units	2009 In Units
No. of employees at the end of the period	2,002	2,028
No. of new hires in the period	633	896
No. of dismissals in the period	658	447
No. of outsourced employees	2,666	2,437
No. of interns	0	8
No. of employees over 45	147	137
No. of employees by age group:
Under 18	0	1
from 18 to 35	1,492	1,558
from 36 to 45	363	332
from 46 to 60	139	134
Over 60	8	3
No. of employees by education level:
Illiterate	0	0
Primary education	60	77
Secondary/vocational education	1,567	1,643
Higher education	294	254
Postgraduate study	81	54
No. of women working at the Company	817	739
% of management positions held by women	2,57	2,3
No. of men working at the Company	1,185	1,289
% of management positions held by mens	7,85	6,59
No. of blacks working at the Company	302	307
% of management positions held by blacks	5.26	4,9
No. of handicapped or special-needs employees	29	17
Gross compensation broken down by:
Employees	46,793	62,109
Management	7,074	7,237
Difference between the lowest salary paid in the company and the minimum wage (national or regional)
Difference between the lowest salary paid by the company and the minimum wage	25	54

Source: 2009 Ministério do Trabalho – R$465.00; EcoRodovias – R$519.20
2010 MTE – R$510.00; EcoRodovias – R$535.60

6 – RELEVANT CORPORATE CITIZENSHIP INFORMATION	2010		2009
Ratio of highest to lowest salary at the Company	161		158
Total on-the-job accidents	85		61
The social and environmental projects implemented by the Company were decided upon by:	(X) Directors ( ) Directors and management ( ) All staff		(X) Directors ( ) Directors and management ( ) All staff
The safety and health standards in the workplace were decided upon by:	( ) Directors and management ( ) All staff (X) All staff plus + CIPA		( ) Directors and management ( ) All staff (X) All staff plus + CIPA
With regard to labor unions, the right for collective bargaining and internal representation of workers, the Company:	( ) Does not get involved ( ) Follows ILO rules (X) Encourages and follows ILO		( ) Does not get involved ( ) Follows ILO rules (X) Encourages and follows ILO
Supplemental pension benefits contemplate:	( ) Directors ( ) Directors and management (X) All staff		( ) Directors ( ) Directors and management (X) All staff
Profit-sharing contemplates:	( ) Directors ( ) Directors and management (X) All staff		( ) Directors ( ) Directors and management (X) All staff
Regarding the selection of suppliers, the same ethical and social and environmental responsibility standards adopted by the Company:	( ) Are not considered ( ) Are suggested (X) Are required		( ) Are not considered ( ) Are suggested (X) Are required
Regarding the participation of employees in volunteer activities, the Company:	( ) Does not get involved ( ) Supports (X) Organizes and encourages		( ) Does not get involved ( ) Supports (X) Organizes and encourages
Total number of consumer complaints and criticism:	To the Company 2,522 To Procon 3 To the Courts 443		To the Company 4,462 To Procon 5 To the Courts 217
% of the complaints and criticism responded to or resolved:	To the Company 100 To Procon 100 To the Courts 31,60		To the Company 0 To Procon 60 To the Courts 25,95
Number of fines and indemnities to clients, as determined by consumer protection and defense agencies or by court order:	By Procon 800 By the Courts 1.919.546		By Procon 0 By the Courts 136
Actions taken by the Company to eliminate or minimize the causes of the complaints:	The causes of complaints vary per concessionaire. At Ecovias, in 2009, the main cause was due to the state of the roadway. Action taken was to make drivers aware of the need for adequate maintenance of vehicles. At Ecopistas, the main complaint was incorrect change at tollbooths. Action taken: Training for Highway System Operators. At Ecovia, the main complaint was regarding changes to pedestrian sidewalks. Actions taken: Technical studies conducted for possible changes to pedestrian walkways. At Ecocataratas, the most frequent complaints were regarding objects in the roadway. Action taken: Driver awareness campaigns regarding adequate maintenance of vehicles. At Ecosul, the main reason for complaints was due to holes in the roadway. Action taken: Maintenance work on the pavement was conducted along the entire highway system.		Main complaint: Objects in the roadway (1,264). Actions: Increase in the frequency of roadway cleaning; Orientation of third parties regarding the importance of having a clean road after services were executed; and Orientation Campaigns were conducted for sure drivers regarding the importance of preventive maintenance of their vehicles.
Number of labor suits filed:
Brought against the Company	91		226
Found to have grounds	68		104
Found to be without grounds	37		55
Total amount of indemnifications and fines paid by court order:	1,050,478		2,604,756
Total value added for distribution (R$ thousand):	1,287,794		732,824
Distribution of Value Added:	R$ thousand	% of total	R$ thousand	% of total
Government	272,524	21.16	239,778	32.72
Employees	131,220	10.19	107,795	14.71
Shareholders	3,744	0.29	96,197	13.13
Third Parties	290,011	22.52	172,959	23.60
Retained	590,295	45.84	116,095	15.84

7 – Other Information
The amounts referring to Net Revenues. Operating Income, Total Value Added, Value Added Distribution, as well as the sub-accounts "Government" and "Retained" for the year of 2009 differ from those presented in the 2009 annual and sustainability report, due to adjustments made in 2010 in order to comply with the IFRS.