2012 VISION STATEMENT
In 2012, we would like to be acknowledged as a beautiful, lean, healthy, and mythical corporation:
- Where customer service with genuine interest is ever-present;
- That is a benchmark for applying ethical principles contained in our Corporate Philosophy and for being oriented towards simple and deep concepts;
- That is a benchmark for designing creative solutions, seizing opportunities fully, and being present in the everyday lives of clients from all levels of income;
- That provides employees, brokers, partners, and service providers with conditions to learn, grow, and hone their skills according to our corporate goals;
- That respects the competition and works towards protecting and developing the segments where we operate;
- That is composed of companies, product divisions, and corporate departments that work together, grow continuously, and are interconnected by shared management principles;
- That relies on governance and planning processes as well as internal controls that empower proactivity, self-control, and autonomy with responsibility, quickness, and common sense;
- That is sound and admired because of our profitability and our financial potential and that relies on a vast and loyal sales network;
- That is a benchmark for client satisfaction, growth, organizational climate, and social responsibility in the markets where we operate.
- Our mission is to underwrite risks and provide services with a family feel that exceeds expectations while ensuring quickness at competitive rates with social and environmental responsibility.