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1 - Calculation Base   2010 - R$ '000   2009 - R$ '000
Net Revenue (RL)   758,745   583,268
Operating Result (RO)   133,384   104,635
Gross payroll  (FPB)   171,418   122,390
Total Value Added (VAT)   430,688   322,778
 
2 - Internal Social Indicators   R$ '000   % of FPB   % of RL   % of VAT   R$ '000   % of FPB   % of RL   % of VAT
Food   8,629   5.03   1.14   2.00   6,046   4.94   1.04   1.87
Compulsory Social Charges   28,683   16.73   3.78   6.66   21,200   17.32   3.63   6.57
Private Pension   3,996   2.33   0.53   0.93   3,753   3.07   0.64   1.16
Health   12,429   7.25   1.64   2.89   9,363   7.65   1.61   2.90
Occupational Health and Safety   1,222   0.71   0.16   0.28   926   0.76   0.16   0.29
Education   240   0.14   0.03   0.06   235   0.19   0.04   0.07
Professional Training and Development   1,590   0.93   0.21   0.37   1,112   0.91   0.19   0.34
Creches or creche assistance   20   0.01   0.00   0.00   20   0.02   0.00   0.01
Profit-sharing   21,984   12.82   2.90   5.10   12,019   9.82   2.06   3.72
Transport   2,322   1.35   0.31   0.54   1,241   1.01   0.21   0.38
Others   5,281   3.08   0.70   1.23   2,639   2.16   0.45   0.82
Total - internal social indicators   86,396   50.40   11.39   20.06   58,554   47.84   10.04   18.14
 
3 - External Social Indicators   R$ '000   % of FPB   % of RL   % of VAT   R$ '000   % of FPB   % of RL   % of VAT
Education   481   0.28   0.06   0.11   252   0.21   0.04   0.08
Culture   503   0.29   0.07   0.12   166   0.14   0.03   0.05
Health and Sanitation   78   0.05   0.01   0.02   32   0.03   0.01   0.01
Sport   1,181   0.69   0.16   0.27   587   0.48   0.10   0.18
Combating of hunger and supply of basic food   288   0.17   0.04   0.07   279   0.23   0.05   0.09
Sector indicator   -   -   -   -   -   -   -   -
Others   323   0.19   0.04   0.07   191   0.16   0.03   0.06
Total contributions to society   2,854   1.66   0.38   0.66   1,507   1.23   0.26   0.47
Taxes (excluding social charges)   151,060   88.12   19.91   35.07   116,937   95.54   20.05   36.23
Total - external social indicators   153,914   89.79   20.29   35.74   118,444   96.78   20.31   36.70
 
4 - Environmental Indicators   R$ '000   % of FPB   % of RL   % of VAT   R$ '000   % of FPB   % of RL   % of VAT
 
4.1 - investment related to the production/operation of the company
Expropriation of land   -   -   -   -   -   -   -   -
Environmental liabilities and contingencies   -   -   -   -   -   -   -   -
Program for technological and industrial development   1,351   0.79   0.18   0.31   1,293   1.06   0.22   0.40
Energy conservation   -   -   -   -   -   -   -   -
Environmental education   170   0.10   0.02   0.04   60   0.05   0.01   0.02
Sector indicator   -   -   -   -   -   -   -   -
Others   4,699   2.74   0.62   1.09   2,172   1.77   0.37   0.67
Total investment related to the production/operation of the company   6,220   3.63   0.82   1.44   3,525   2.88   0.60   1.09
 
4.2 - Investments relating to production and/or external projects
Environmental education projects in communities    108   0.06   0.01   0.03   128   0.10   0.02   0.04
Preservation and/or revitalisation of degraded environments    317   0.18   0.04   0.07   308   0.25   0.05   0.10
Others   98   0.06   0.01   0.02   28   0.02   0.00   0.01
Total investment related to production and/or external projects   524   0.31   0.07   0.12   464   0.38   0.08   0.14
Total investment in the environment (4.1 + 4.2)   6,744   3.93   0.89   1.57   3,989   3.26   0.68   1.24
                                 
Distribution of investment in the environment   % of total           % of total        
Total investment in environmental preservation actions (a)   3,015   44.71           356   8.94        
Total investment in environmental maintenance actions (b)   3,729   55.29           3,632   91.06        
Total investment in environmental compensation actions (c)   -   -           -   -        
 
Quantity of environmental, administrative and legal cases brought against the entity    -           -        
Amount of fines and compensation payments related to environmental matters, determined by administrative and/or court proceedings    -           -        
With regard to the establishment of annual targets to minimise residues, consumption in general introduction / operation, and increasing efficiency in the use of natural resources, the company:   ( ) no longer have   ( ) meet 0% to 50%   ( ) meet 51% to 75%   (x) meet 76% to100%   ( ) no longer have   ( ) meet 0% to 50%   ( ) meet 51% to 75%   (x) meet 76% to 100%
 
5- Workforce Indicators   2010   2009
Nº of employees at the end of the period   2,416               1,672            
Nº of admissions during the period   1,157               238            
Nº of employees leaving during the period   413               229            
Nº of outsourced employees   610               604            
Nº of trainees   86               53            
Nº of employees over 41   721               545            
Nº of employees by age group:                    
up to 25   528               280            
26 to 30   493               328            
31 to 40   674               519            
41 to 50   579               425            
over 50   142               120            
Nº of employees by level of education:                    
Illiterate   -               -            
Elementary Education   333               227            
High school/technical education   1,573               1,055            
Higher education   411               313            
Postgraduate   97               73            
Masters   2               4            
Nº of women who work at the company   236               171            
% of supervisory positions occupied by women   -               4            
Nº of men who work at the company   2,180               1,501            
% of supervisory positions occupied by men   -               96            
Nº of Negroes who work at the company   478               291            
% of supervisory positions occupied by Negroes   6               6            
Nº number of disabled or persons with special needs    84               59            
Gross remuneration segregated by (monthly basis):                                
Employees   4,248               3,229            
Managers   254               238            
                                 
6 – Information relevant with regard to the exercising of corporate citizenship   2010   2011
Ratio between the highest and lowest paid in the company   107               98            
Total number of work-related accidents (with time off work)   5               40            
The social and environmental projects developed by the company were defined by:   ( ) directors   (x) directors and management   ( ) all employees   ( ) directors   (x) directors and management   ( ) all employees
The standards of safety and cleanliness in the work environment were defined by:   ( ) directors and management   ( ) all employees   (x) everyone + CIPA   ( ) directors and management   ( ) all employees   (x) everyone + CIPA
With regard to freedom to join a union, the right to collective bargaining and internal representation of employees, the company:   ( ) have no involvement   ( ) follows OIT norms   (x) encourages and follows OIT   ( ) are not involved   ( ) follow the norms of the OIT   (x) encouraged and follow the OIT
Pension arrangements include:   ( ) directors   ( ) directors and management   (x) all employees   ( ) directors   ( ) directors and management   (x) all employees
Profit-sharing includes:   ( ) directors   ( ) directors and management   (x) all employees   ( ) directors   ( ) directors and management   (x) all employees
In the selection of suppliers, the same ethical, social responsibilityand environmental standards adopted by the company:   ( ) does not consider   (x) suggests   ( ) requires   ( ) does not consider   (x) suggests   ( ) requires
With regard to the participation of employees in voluntary work programs, the company:   ( ) is not involved   (x) supports   ( ) organises and encourages   ( ) is not involved   (x) supports   ( ) organises and encourages
Total number of consumer complaints and criticisms   at the company   at Procon   in the courts       at the company   at Procon   in the courts    
% of complaints and criticisms dealt with or resolved    at the company   at Procon   in the courts       at the company   at Procon   by the courts    
Amount of fines and compensation paid to clients, determined by consumer defence organisations or court rulings:   -               -            
Actions used by the entity to resolve or minimise the causes of the complaints:   -               -            
Number of labour related cases:                                
brought against the entity   -               -            
judged to be valid   -               -            
judged to be groundless   -               -            
Total amount of compensation payments and fines paid as a result of court rulings   -               -            
 
Total value added to be distributed (R$ '000)   430,688   322,778
 
Distribution of Value-Added   in R$ '000   % of total   in R$ '000   % of total
Staff   150,208   34.88   105,644   32.73
Taxes and Contributions   151,060   35.07   116,937   36.23
Remuneration of third-party capital   27,335   6.35   27,078   8.39
Remuneration of own capital   102,085   23.70   73,119   22.65
                                 
7 - Other information    
The information "Total number of consumer complaints and criticisms", "% of total complaints and criticisms dealt with or resolved", amount of fines and compensation to clients, determined by consumer defence entities or court rulings.
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