|
1 –CalculationBasis |
2012 - R$ thousand |
2011 - R$ thousand |
|
Net Revenues (NR) |
230,989 |
184,501 |
|
OperatingIncome (OI) |
165,455 |
136,068 |
|
Gross Payroll (GPR) |
105,062 |
83,543 |
|
Total ValueAdded (TVA) |
185,418 |
153,046 |
|
2 –Internal Social Indicators |
R$ thousand |
% over GPR |
% over NR |
% over TVA |
R$ thousand |
% over GPR |
% over NR |
% over TVA |
|
Meals |
5,478 |
5.21 |
2.37 |
2.95 |
3,595 |
4.30 |
1.95 |
2.35 |
|
Compulsory social charges |
17,588 |
16.74 |
7.61 |
9.49 |
13,840 |
16.57 |
7.50 |
9.04 |
|
Private pension |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Health |
3,203 |
3.05 |
1.39 |
1.73 |
1,856 |
2.22 |
1.01 |
1.21 |
|
Occupationalhealthandsafety |
12 |
0.01 |
0.01 |
0.01 |
7 |
0.01 |
0.00 |
0.00 |
|
Education |
1,115 |
1.06 |
0.48 |
0.60 |
1,069 |
1.28 |
0.58 |
0.70 |
|
Culture |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Professional training anddevelopment |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Daycareordaycareassistance |
110 |
0.10 |
0.05 |
0.06 |
55 |
0.07 |
0.03 |
0.04 |
|
Sport |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Profit-sharing |
3,112 |
2.96 |
1.35 |
1.68 |
1,193 |
1.43 |
0.65 |
0.78 |
|
Transportation |
850 |
0.81 |
0.37 |
0.46 |
1,161 |
1.39 |
0.63 |
0.76 |
|
Others |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Total – internal social indicators |
31,468 |
29.95 |
13.62 |
16.97 |
22,776 |
27.26 |
12.34 |
14.88 |
|
3 – External Social Indicators |
R$ thousand |
% over OI |
% over NR |
% over TVA |
R$ thousand |
% over OI |
% over NR |
% over TVA |
|
Education |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Culture |
199 |
0.12 |
0.09 |
0.11 |
190 |
0.14 |
0.10 |
0.12 |
|
Health andsanitation |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Sports |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Fight against hunger and food security |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Sector indicator |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Others |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Total contributionstosociety |
199 |
0.12 |
0.09 |
0.11 |
190 |
0.14 |
0.10 |
0.12 |
|
Taxes (excluding social charges) |
11,466 |
6.93 |
4.96 |
6.18 |
8,167 |
6.00 |
4.43 |
5.34 |
|
Total – external social indicators |
11,665 |
7.05 |
5.05 |
6.29 |
8,357 |
6.14 |
4.53 |
5.46 |
|
4 – Environmental Indicators |
R$ thousand |
% over OI |
% over RL |
% over VAT |
R$ thousand |
% over OI |
% over NR |
% over TVA |
|
4.1 – Investments related to the production/operation of the company |
|
|
|
|
|
|
|
|
|
Land expropriation |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Liabilities and environmental contingencies |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Technological and industrial development program |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Energy conservation |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Environmental education |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Sector indicator |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Others |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Total investment related to the operation/production of the company |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
4.2 – Investment in external programs and/or projects |
|
|
|
|
|
|
|
|
|
Environmental education projects in communities |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Preservation and/or revitalization of degraded environments |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Others |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Total investments in external programs and/or projects |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Total environmental investment (4.1 + 4.2) |
0 |
0.00 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0.00 |
|
Distributionof Environmental Investment |
R$thousand |
% over total |
R$thousand |
% over total |
|
Total investment in environmental prevention activities |
0 |
0 |
0 |
0 |
|
Total investment in environmental maintenance activities |
0 |
0 |
0 |
0 |
|
Total investment in environmental compensation activities |
0 |
0 |
0 |
0 |
|
Number of environmental, administrative and legal claims filed against the company: |
0 |
0 |
|
Total fines and indemnifications judicially or administratively determined for environmental matters: |
0 |
0 |
|
With regard to the establishment of annual goals for the minimizing of residues, the general consumption in production/operations to increase efficiency in the use of naturalresources, thecompany: |
(X) does not have goals ( ) fulfilled 51 to 75%
( ) fulfilled 0 to 50%
( ) fulfilled 76 to 100% |
(X) does not have goals ( ) fulfilled 51 to 75%
( ) fulfilled 0 to 50%
( ) fulfilled 76 to 100% |
|
5 – WorkforceIndicators |
2012 In units |
2011 In units |
|
Number of employees at the end of the period |
1,537 |
1,201 |
|
Number of new hires in the period |
484 |
319 |
|
Number of dismissals in the period |
374 |
289 |
|
Number of outsourced employees |
59 |
55 |
|
Number of interns |
55 |
50 |
|
Number of employees over 45 |
177 |
168 |
|
Number of employees by age group: |
2012 |
2011 |
|
Under 18 |
5 |
1 |
|
From 18 to 35 |
1,004 |
749 |
|
From 36 to 45 |
334 |
266 |
|
From 46 to 60 |
187 |
178 |
|
Over 60 |
7 |
7 |
|
Number of employees by education level: |
2012 |
2011 |
|
Illiterate |
1 |
1 |
|
Elementary education |
14 |
14 |
|
High school education |
324 |
241 |
|
Higher education |
1,120 |
896 |
|
Postgraduate |
78 |
49 |
|
Number of women working at the company |
496 |
375 |
|
Percentage of management positions held by women |
3.1 |
3.14 |
|
Number of men working at the company |
1,041 |
826 |
|
Percentage of management positions held by men |
96.9 |
96.86 |
|
Number of blacks working at the company |
45 |
34 |
|
Percentage of management positions held by blacks |
0.45 |
0.44 |
|
Number of handicapped or special-needs employees |
9 |
6 |
|
Gross remuneration by employment category: |
2012 |
2011 |
|
Employees |
67,157,218.29 |
51,259,818.02 |
|
Managers |
1,081,190.40 |
738,847.58 |
|
Difference between the lowest salary paid in the company and the minimum wage (national or regional) |
|
|
|
Difference between the lowest salary paid in the company and the minimum wage |
81.4 |
40.81 |
|
Source |
622 |
545 |
|
6 – Relevant Corporate Citizenship Information |
2012 |
2011 |
|
Ratio of highest to lowest salary at the company |
101.1 |
87.8 |
|
Total on-the-job accidents |
1 |
0 |
|
The social and environmental projects implemented by the company were decided upon by: |
(x) directors
( ) directors and management
( ) all staff |
(x) directors
( ) directors and management
( ) all staff |
|
The risk and security standards in the workplace were decided upon by: |
(X) directors ( ) all staff ( ) all staff + CIPA |
(X) directors ( ) all staff ( ) all staff + CIPA |
|
With regard to labor unions, right for collective bargaining and internal representation of workers, the company: |
( ) does not get involved (X) follows ILO rules ( ) encourages and follows ILO rules |
( ) does not get involved (X) follows ILO rules ( ) encourages and follows ILO rules |
|
Private pension arrangements contemplate: |
( ) directors ( ) directors and management (X) all staff |
( ) directors ( ) diretors and management (X) all staff |
|
Profit-sharing contemplates: |
( ) directors ( ) directors and management (X) all staff |
( ) directors ( ) directors and management (X) all staff |
|
Regarding the selection of suppliers, the same ethical and social and environmental responsibility standards adopted by the company: |
( ) are not considered (X) are suggested ( ) are required |
( ) are not considered (X) are suggested ( ) are required |
|
Regarding the participation of employees in volunteer activities, the company: |
( ) does not get involved
(X) supports
( ) organizes and encourages |
( ) does not get involved
(X) supports
( ) organizes and encourages |
|
Total number of consumer complaints and criticism: |
To the company |
13 |
To the company |
0 |
|
To Procon |
0 |
To Procon |
0 |
|
To the Courts |
0 |
To the Courts |
0 |
|
Percentage of the complaints and criticism responded to or resolved: |
To the company |
92.3 |
To the company |
100 |
|
To Procon |
100 |
To Procon |
100 |
|
To the Courts |
100 |
To the Courts |
100 |
|
Number of fines and indemnities to clients, as determined by consumer protection and defense agencies or by court order: |
To Procon |
0 |
To Procon |
0 |
|
To the Courts |
0 |
To the Courts |
0 |
|
Actions taken by the Company to eliminate or minimize the causes of the complaints: |
The Company has no specific plan to solve problems. In the case mentioned complained, the customer was heard by the commercial department of Linx which started an internal work to solve and increase its customer satisfaction. |
|
|
Number of labor suits filed: |
2012 |
2011 |
|
Brought against the Company |
44 |
NA |
|
Found to have grounds |
9 |
NA |
|
Found to be without grounds |
1 |
NA |
|
Total amount of indemnifications and fines paid by court order: |
0 |
0 |
|
Total value added for distribution (R$ thousand): |
185,418 |
153,046 |
|
Distribution of Value Added: |
R$ thousand |
% over total |
R$ thousand |
% over total |
|
Government |
42,700 |
23.03 |
39,019 |
25.49 |
|
Employees |
114,008 |
61.49 |
76,720 |
50.13 |
|
Shareholders |
11,419 |
6.16 |
14,627 |
9.56 |
|
Third Parties |
11,406 |
6.15 |
16,271 |
10.63 |
|
Retained |
5,885 |
3.17 |
6,409 |
4.19 |
|
7 – Other Information |
|
NA–Not Available |